Terms of service

These terms apply when you buy PureShot X Pro from Black Hart Consulting LLC ("we", "us") and when you use its online features: the cloud library, share links and Ask Claude. Your use of the app itself is covered by the license agreement, and what you upload is covered by the acceptable use policy.

Plans

• Monthly and yearly subscriptions unlock Pro for the period you pay for and renew automatically until you cancel. Each renewal includes all updates released while it's active.
• 3-year license is a one-time purchase. It unlocks Pro in every version released during the three years after purchase, and those versions keep Pro indefinitely.
• Each plan covers one person on up to three Macs they use.

Payment and taxes

Prices are shown in US dollars. Applicable sales tax, VAT or GST is calculated and added at checkout. Payments are processed by Stripe. For some orders Stripe, or one of its affiliates, acts as the merchant of record, and its terms also apply to the transaction.

Renewals and cancellation

Subscriptions renew at the end of each period at the then-current price. We'll tell you in advance if a price changes. You can cancel any time by emailing support@pureshotx.com; Pro stays on until the end of the period already paid for.

Refunds

See the refund policy.

Free trial and free features

New installs include a 14-day trial of Pro. The free features remain available without a purchase. We may change which features are free or Pro in future versions; a feature you have paid for stays available for the term of your plan.

Delivery

Your license key is shown immediately after payment and emailed to you. If you lose it, use Send me my key or contact us.

Ask Claude

Pro includes a monthly allowance of Ask Claude questions while your plan is current; extra questions can be bought in packs and don't expire. Answers are written by Anthropic's Claude models and can be wrong, so check anything important. Don't use Ask Claude for anything the acceptable use policy forbids.

Cloud library and share links

• The library comes with a Pro license. Uploads are kept for 30 days unless you pin them; each license can store up to 10 GB.
• You keep all rights to what you upload. You give us permission to store it, process it (for example to show thumbnails and run abuse checks) and serve it to you and to anyone you send a share link to, only to run the library.
• You're responsible for what you upload and share, and for having the right to share it. We may remove files or disable links that break the acceptable use policy, and revoke licenses used for serious or repeated abuse.
• The library isn't a backup. Keep your own copies of anything that matters. We may change storage limits with notice, and when a plan ends, uploads are deleted on the schedule in the privacy policy.

Redaction

Automatic redaction (in screenshots, in recordings and in new captures) and the blur and pixelate tools help you hide sensitive information, but they can miss things: text that's small, stylized, partly covered or on screen briefly, formats they don't recognize, and anything they weren't set to look for. They're an aid, not a guarantee. Before you share a capture or recording, check it yourself and make sure everything you want hidden is hidden. You're responsible for what you share, and we're not liable for information that redaction didn't hide.

Availability and liability

We work to keep the online features running, but we don't guarantee they'll always be available or error-free. To the extent the law allows, our total liability for the online features is limited to what you paid us in the 12 months before the claim.

Changes to these terms

We may update these terms. The version in effect when you buy or renew applies to that purchase.

Contact

Black Hart Consulting LLC, 11511 Katy Freeway, Suite 610, Houston, TX 77079, USA. support@pureshotx.com