Refund policy

Every new install includes 14 days of Pro for free, so you can try everything before you buy. If PureShot X still isn't right for you after you've paid, we'll make it right.

14-day money-back guarantee

Email support@pureshotx.com within 14 days of a purchase or renewal, from the address you used at checkout, and we'll refund it in full. No questions needed, though we'd love to know what we could do better.

After 14 days

Subscriptions can be cancelled any time, and Pro stays on until the end of the period you paid for. We don't refund partial periods after 14 days, unless the law where you live requires it.

What happens to your license

When a payment is refunded, its license key stops unlocking Pro. The free features keep working.